Shipping Policy

 

Thank you for visiting and shopping at Artivan. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Certain items are eligible for free shipping for orders over $500 before taxes.

Orders processed will take 5-7 business days to arrive or less. Delivery details will be provided in your confirmation email.

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

Artivan is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.